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Install the add-in from Microsoft AppSource (one click). Inside any Outlook compose window, click the Lollipop button in the ribbon. Sign in with your Lollipop account, pick a video from your library or record a new one, and we drop a tracked thumbnail + watch link into the email body. The recipient clicks → watches your video → you see analytics in your Lollipop dashboard.

No. The Outlook Add-in only reads/writes the body of the message you're actively composing — and only while the add-in pane is open. We never access other emails, your calendar, contacts, or mailbox folders.

Your video is stored privately on Lollipop's secure cloud and only accessible via the unique watch link sent to your recipient. Each link is single-recipient by default and you can disable a link anytime from your dashboard.

Outlook embeds the thumbnail as an image with a tracked link — the actual video plays at thelollipopapp.com when the recipient clicks. If the thumbnail isn't visible, your recipient's email client may have images disabled by default; the watch-link text fallback still works.

Go to Account → Billing → Cancel plan. Your videos and account stay accessible for 30 days in case you change your mind, then everything is permanently deleted.

Yes — once the add-in is installed via Outlook Web or Desktop, it appears in Outlook Mobile (iOS + Android) automatically.